Next Job Abroad zoekt een Dutch-speaking Customer Service & Responsible Gaming Representative in Amsterdam

In this enticing role, you must be bilingual, with proficiency in Flemish/Dutch, and English. You will manage our clients multilingual customer base daily. Reporting to the CS Team leader, you will be the primary point of contact for their customers, providing comprehensive assistance through online chat, email, and telephone.Customer Service Agent:Aid our clients Flemish/Dutch and English-speaking customers with any required assistanceCommunicate with customers via online chat, email, and telephoneEnsure high-quality service by assessing, troubleshooting, and escalating issues according to internal processes and proceduresMeet quarterly qualitative and quantitative personal and team targetsConduct fraud, risk, affordability, and KYC checks to ensure optimized customer protectionHelp ensure that customers bet responsiblyMake outbound calls for informative purposes, fraud, ri  Read More