Binance hiring Customer Service Business Process Specialist in Amsterdam, North Holland, Netherlands

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.ResponsibilitiesEvaluate, revise, and continuously improve customer service-related workflows, Standard Operating Procedures (SOPs), and FAQs to support organizational scaling.Liaise with stakeholders across departments to stay updated on new information and effectively communica  Read More