bunq está contratando para o cargo de Head of User Quality em: Amsterdã, Holanda do Norte, Países Baixos

We’re looking for a strategic leader who can turn vision into execution, scaling high-performing ops teams with speed and precision. With deep regulatory mastery and an AI-first mindset, you’ll build compliant, automated, and user-friendly processes that unlock growth.Take Ownership:Take full ownership of KYC, AML, and customer due diligence (CDD) processes — from onboarding to offboarding — ensuring every approval, risk check, review, and escalation is accurate, compliant, and user-friendly.Verify the identity of every user, swiftly detect suspicious activities, and block bad actors with robust, risk-based processes.Maintain full compliance with the EU’s Anti-Money Laundering Directives, Dutch financial regulations, and bunq’s internal risk appetite framework.Partner with Product, Compliance, and Risk teams to design seamless flows that balance customer experience with regulatory obligations.Continuously improve controls thr  Read More